We are thrilled to announce a significant enhancement to our customer support experience! In our continuous effort to provide exceptional service and support to our community of delegators, we have introduced a new Live Chat feature on our website, ensuring that you have access to secure 1:1 support whenever needed.
We are well acquainted that the crypto community on Telegram has been a massive target for scammers, and we are committed to providing a secure communication channel for our delegators. By offering a Live Chat feature directly on our website and integrating a Telegram bot, we provide official and safe channels for you to connect with us. This significantly reduces the risk of falling prey to impersonators and scammers on Telegram. We encourage all our delegators to utilise these official channels for any pressing or security-related inquiries, ensuring your safety and the security of your cryptocurrencies.
Our Live Chat is designed to provide real-time assistance, helping to address your queries and concerns swiftly and efficiently. Whether you have questions about staking, need help navigating a wallet, or require technical support, we are here to assist you at every step. To access the Live Chat, visit our website and click on the chat icon located at the bottom right corner of the page. You’ll also find all our Knowledge Base articles conveniently located inside the Live Chat, or if you prefer to read them in full screen, you can navigate here.
In addition to the Live Chat, we have integrated Telegram through a dedicated Telegram bot, allowing you to connect with our Live Chat directly from your favourite messaging app. This integration ensures that you can reach out to us in a way that is convenient for you, providing flexibility and ease of access to our support services.
If you prefer to connect via Telegram, start a conversation here and click ‘START’.
We are excited about these new additions to our support services and are confident they will enhance your experience with Speedy Staking.
We appreciate your trust in Speedy Staking and are excited to improve your experience every step of the way!